This agreement has been prepared to regulate the rights and obligations between the seller and the buyer in sales transactions carried out through the www.nouvobeautystore.com website.

The buyer acknowledges that they have been informed in advance about the basic features of the products ordered through the website, the sales price, the payment method, delivery conditions, and return conditions.

By completing the order, the buyer is deemed to have accepted all the terms of this agreement.

The seller is obliged to deliver the ordered product in good condition, complete, and in accordance with the specifications stated in the order.

Ordered products will be shipped within the specified time after payment confirmation is received. Delivery time may vary depending on the shipping company and delivery address.

The buyer has the right to return the purchased product within 14 days from the delivery date without giving any reason. For returns made under the right of withdrawal, the product must be unused and in a resalable condition.

Return requests are evaluated within the framework of the relevant legislation, and returns deemed appropriate are refunded to the buyer using the payment method they used.

The parties agree that in the event of any dispute arising from this agreement, the provisions of the relevant legislation shall apply.